About Coinbase Support

Dedicated to helping you navigate the world of cryptocurrency with confidence

Our Mission

At Coinbase Support, our mission is to empower individuals and businesses to confidently participate in the cryptoeconomy. We believe that cryptocurrency represents a fundamental shift in how we think about money and value, and we're committed to making this new financial system accessible to everyone.

Since our founding, we've helped millions of customers around the world buy, sell, store, and use cryptocurrency. Our dedicated support team works tirelessly to provide timely, helpful assistance to all our users, from crypto beginners to advanced traders.

We're not just a support team—we're educators, problem-solvers, and advocates for our customers in the rapidly evolving world of digital currency.

Coinbase Support Team

Our Values

Customer First

Our customers are at the heart of everything we do. We strive to provide exceptional service and build trust through every interaction.

Security & Trust

We prioritize the security of our customers' assets and information, implementing industry-leading protection measures.

Education & Empowerment

We believe in empowering our customers through knowledge, providing resources to help them make informed decisions.

Global Accessibility

We're committed to making cryptocurrency accessible to everyone, everywhere, regardless of background or experience level.

Continuous Improvement

We constantly evolve our support services to meet the changing needs of the cryptoeconomy and our customers.

Compassionate Service

We approach every customer interaction with empathy, patience, and understanding.

10M+

Customers Supported

100+

Countries Served

24/7

Support Availability

95%

Customer Satisfaction

How We Help

Email Support

Get comprehensive help through our email support system with responses within 24 hours.

Live Chat

Connect with our support agents in real-time for immediate assistance with urgent issues.

Phone Support

Speak directly with our support specialists for personalized help with complex issues.

Help Center

Access our comprehensive knowledge base with articles and guides on all Coinbase products.

Community Forum

Join our community of users to share knowledge and get help from fellow Coinbase enthusiasts.

Status Updates

Stay informed about system performance and incidents with our real-time status page.

Need Help with Your Coinbase Account?

Our support team is here to assist you with any questions or issues you may have. Get in touch with us today.

Contact Support